This, however, does not go very smoothly for some users. The installer does not proceed with the updates screen. This can happen due to a number of reasons, which range from a corrupted partition to the Windows partition etc. In order to get a better grasp of the issue, let us go through the potential causes of the issue, and then we will proceed with mentioning the various workarounds to fix the problem.
Now that we are done with the possible causes of the issue, let us go through the different methods that you implement to resolve the problem.
Method 1: Unmount Windows Partition
As it turns out, if you are trying to install the Ubuntu distribution alongside a Windows installation, the installer might get stuck during the installation process. This has been a known issue with the previous installers as well. Although not everyone gets to experience this problem, it certainly does catch a few victims now and then. Thus, if this applies to you, you must unmount the Windows partition. It is also important to note that some users have reported that they had to do this two or three times to get it to work. If you don’t know how to unmount the partition, don’t worry, we will show you how to. Follow the instructions down below to do so:
Method 2: Check for Corrupted Partitions
In case you do not have a Windows installation on the same drive or if the above method does not resolve your issue, it could be that you have a corrupted partition on your storage device. In such a case, the installer will naturally not proceed and get stuck at one point or another. Therefore, it is important that you check for any corrupted partitions on your hard disk or SSD. This is rather easy. Follow the instructions below to check for any corrupted partition:
Method 3: Run Ubuntu in Safe Graphics Mode
In some cases, the system is not able to initialize the graphics card during the boot correctly. To counter this, Ubuntu has a Safe Graphics mode. An issue with your display driver might cause the Ubiquity to get stuck during the installation prompts. To resolve the issue, you will have to launch Ubuntu in Safe Graphics mode which edits the boot parameters. This has been reported as working by a user who was facing a similar issue. Therefore, it is worth a shot. To run Ubuntu in Safe Graphics mode, reboot your system, and then on the GRUB menu, choose the Install Ubuntu (safe graphics) option. Finally, start the installation as you normally would.
Method 4: Edit Boot Parameters
Finally, if none of the above methods have worked for you, the cause of the problem can be the Message Signaled Interrupts (MSI). When this parameter is turned on, an interrupt message can be triggered by a device that can cause the installer to get stuck. An interrupt message is basically a particular value that is written to a specific address by a device that results in an interrupt. This is not callous and can be done easily. Make sure you follow through the steps carefully and you will be good to go.
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